Order Processing Timetable

2018-03-28

1.Deposit & Withdrawal of BTC/ETH/USDT/EOS/XRP/BCH/LTC

1）Weekdays: Monday to Friday (GMT 1:00 AM - GMT 10:30 AM)
Order processing: Within 2 hours

2) Off-duty time on weekdays
One-day processing: Before GMT 2:00 PM (Orders after GMT 2:00 PM will be handled on the next day)

3) Weekends: Saturday and Sunday
Processing all pending orders : GMT 2:00 PM that day

2. Wire transfer:

Deposit processing: (GMT 1:00 AM - GMT 10:30 AM)
Withdrawal processing： T+7

3. E-currency

Weekdays: Monday to Friday
Order audit and processing: Within 4 hours

Non-Working time

1) Weekends:
One-day processing: 9:00 am - 12:00 pm

2) Off-duty time on weekdays
One-day processing: 2:00 pm - 3:00 pm (Orders after-2pm will be handled on the next day)

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Customer Service-Epay Service-Order Process Time

Order Processing Timetable

1.Deposit & Withdrawal of BTC/ETH/USDT/EOS/XRP/BCH/LTC

2. Wire transfer:

Deposit processing: (GMT 1:00 AM - GMT 10:30 AM)
Withdrawal processing： T+7

3. E-currency

Weekdays: Monday to Friday
Order audit and processing: Within 4 hours

Non-Working time

1) Weekends:
One-day processing: 9:00 am - 12:00 pm

2) Off-duty time on weekdays
One-day processing: 2:00 pm - 3:00 pm (Orders after-2pm will be handled on the next day)

Epay Global Payment

EPAY QQ exchange group

*[1]: Website Epay.com and E-wallet services are owned by Epay Global Limited, but Bitcoin and digital currency service are provided by Bitfinex.

*[2]: Bank remittance and Currency Exchange service on Epay.com are provided by Epay Limited (Hong Kong);

Bitcoin or other similar virtual commodities are not "money" and do not fall within the regulatory regime administered by the Customs and Excise Department of HongKong.

An MSO licence granted by the Customs and Excise Department of HongKong does not give any form of approval or recognition to a business related to Bitcoin orsimilar virtual commodities.